(Work From Home Jobs) Citi seeks a Part-Time Universal Banker for its 388 Greenwich Street Branch in New York. This role requires providing top-notch service to internal and external customers working alongside the branch team. The Universal Banker will handle various service transactions like deposits and payments and sales activities such as opening accounts and credit cards to deepen client relationships. The position demands a proactive approach to educating clients about different access channels like ATMs online and mobile banking and requires standing for most of the workday (Work From Home Jobs).

The ideal candidate should have 1-3 years of relevant experience, a strong orientation toward customer service, and a desire to assist customers. Sales experience is advantageous, and the candidate must possess excellent verbal and written communication skills as well as analytical and problem-solving abilities. Basic computer skills are required and retail experience is preferred. The role offers a salary range based on a 40-hour work week which will be prorated for part-time hours with an hourly rate between $24.05 and $31.37.

Citi provides a comprehensive benefits package for eligible employees, including medical, dental, and vision coverage, 401(k) insurance options, and wellness programs. Employees also enjoy paid time off, including vacation, sick leave, and holidays. The job posting is anticipated to close on May 08, 2024, and Citi is an equal opportunity employer encouraging all qualified applicants to apply without discrimination (Work From Home Jobs).

Part-Time Universal Banker (20 Hours) – 388 Greenwich Street Branch – On-Site

Posted	1 hour ago
Job Family Group	Customer Service
Time Type	Part time
Salary Range	$50,030 – $65,270
Hourly Rate	$24.05 – $31.37
Job ID	24742896

Job Vacancy

• Part-Time Universal Banker (20 Hours) at the 388 Greenwich Street Branch

Your Skill And Experience

Skill

• Customer Service: A strong orientation towards providing excellent service to customers.
• Sales and Referrals: Experience with essential sales and the ability to effectively execute referral routines.
• Digital Engagement: Proficiency in using digital tools and channels, such as ATMs, online, and mobile banking.
• Communication: Excellent verbal and written communication abilities (Work From Home Jobs).
• Analytical and Problem-Solving: Capable of analyzing situations and resolving problems efficiently.
• Computer Literacy: Basic skills in using computers and digital devices.

Experience

• 1-3 years of relevant experience in customer service or a related field (Work-from-Home Jobs).
• We offer a face-to-face customer service experience focusing on delivering high-quality customer service.
• Sales experience is desired, indicating the ability to engage with customers and identify opportunities for sales or referrals (Work From Home Jobs).

your responsibility

• Delivering exceptional service to internal and external customers in coordination with the branch team.
• Executing all service transactions such as deposits, payments, address changes, replacement card orders, and disputes.
• Conducting sales activities, including opening accounts and credit cards, to deepen client relationships.
• Educating clients on utilizing available access channels like ATM, Online, and Mobile banking.
• Acting as a subject matter expert for the branch and adapting to various roles based on branch coverage needs.
• Continuously learning about new and existing products to demonstrate a positive, customer-first attitude.
• Proactively identifying and addressing client sales and service needs, converting service requests into sales or referrals.
• Ensuring compliance with Citibank policies, standards, and operational controls to maintain the safety and security of customer and bank assets (Work From Home Jobs).

About Job

The job opportunity at Citi for a Part-Time Universal Banker is a customer-facing role that involves providing exceptional service and conducting banking transactions. The position is located at the 388 Greenwich Street Branch in New York United States. The banker will execute service transactions and sales referrals and educate clients on digital access channels. The role requires 1-3 years of relevant experience, excellent customer service and sales skills, along with proficiency in digital engagement and basic computer skills (Work From Home Jobs).

The part-time position offers a prorated salary based on a full-time range of $50030.00 – $65270.00 with an hourly rate of $24.05 – $31.37. Citi provides a comprehensive benefits package and is an equal-opportunity employer. The job posting is anticipated to close on May 08, 2024. Applicants are encouraged to apply through Citi’s career opportunities platform.

Contact Details

Website URL	Citi.com
General Support for Citi Cards	1-800-950-5114
Address	388 Greenwich Street, New York, NY, United States

How to Apply (Work From Home Jobs)

• Search for Jobs: Visit the Citi Careers website to find available roles that match your qualifications and interests.
• Create Your Account: Upload your resume and cover letter, and save jobs you’re interested in. Creating an account makes the application process easier and more organized.
• Submit Your Application: Once you’ve found a suitable role, submit your application through the website. Ensure that all required fields are filled out and that your resume and cover letter are current.
• Follow-up: After submitting your application, you can check the job portal periodically to stay updated on your application status (Work From Home Jobs).

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