Remote Jobs Looking for a rewarding career in customer service? Connect America, a leading provider of connected care solutions, has job openings for Customer Service Representatives. As a Customer Service Representative, you will be the vital link between the company and its clients, ensuring customer satisfaction by effectively resolving issues and providing solutions. This role is perfect for dedicated, compassionate individuals looking to make a positive impact on the lives of those they serve. Join an award-winning team recognized for excellence in customer service and home healthcare solutions Remote Jobs.
Connect America offers a dynamic and supportive work environment where you can grow and develop your skills. The company values ethical and respectful treatment of both customers and team members, fostering relationships built on trust. With headquarters located near Philadelphia, Connect America provides innovative technologies that enhance the quality of life for millions. Explore this exciting opportunity and be part of a team that is redefining the global home healthcare market Remote Jobs.
Apply now to become a Customer Service Representative at Connect America and help bridge the gap between healthcare providers, individuals, and their care partners. With competitive pay, excellent benefits, and a commitment to making a difference, Connect America is the place to build a fulfilling career Remote Jobs.
Connect America Job Vacancies Opportunity
| Date Posted / Updated: | 3 july 2024 |
| Category / Sector: | Private |
| Education: | High School Graduate or GED |
| Vacancy Location: | United States |
| Organization: | Connect America |
| Job Industry: | Customer Service |
| Job Type: | Full Time |
| Expected Last Date: | Coming Soon |
Job Vacancies
- Customer Service Representative
Job Vacancies Details
| Responsibilities | Details |
| Inbound and outbound calls | Manage large amounts of calls |
| Communication scripts | Follow communication “scripts” |
| Customer needs | Identify and clarify customer needs |
| Company services | Knowledge on all services and equipment |
| FAQs | Answer frequently asked questions |
| Call targets | Meet all call and appointment targets |
| Record keeping | Keep records in company databases |
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Pricebook Digital Job Vacancies Opportunity
Eligibility Criteria
| Criteria | Details |
| Customer service experience | 6 months to 1 year preferred |
| Communication skills | Strong phone and verbal communication |
| Listening skills | Strong listening skills |
| Attention to detail | High attention to detail |
| Computer proficiency | Proficient in Microsoft Excel, Word, Outlook |
| Education | High School Graduate or GED |
About Connect America
Connect America has been a pioneer in connected care solutions for over 40 years, helping aging individuals and at-risk populations live safely and independently at home. As North America’s largest independent provider, they offer innovative technologies that bridge the gap between healthcare providers, individuals, and their care partners. With a commitment to enhancing the quality of life, reducing hospitalizations, and providing peace of mind, Connect America serves approximately 10 million lives annually.
Recognized as one of Philly Happening’s Best Places to Work, Connect America’s customer service team has received the Best Service Award from Today’s Caregiver. Their healthcare division was also named a Top Ten Home Healthcare Solutions Provider in 2019 and 2020. The company operates ethically and respectfully, fostering a supportive team environment and developing customer solutions collaboratively Remote Jobs.
Contact Details
| Website URL | Pricebook Digital Job Vacancies Opportunity |
| Address | Bala Cynwyd, PA, USA |
How to Apply (Remote Jobs)
- Visit the Connect America careers page.
- Search for the Customer Service Representative job listing.
- Fill out the online application form.
- Submit your resume and cover letter.
FAQs
What benefits does Connect America offer to its employees?
Connect America provides a competitive benefits package that includes health insurance, dental and vision coverage, retirement savings plans, and paid time off. Employees also have access to ongoing training and professional development opportunities to enhance their skills and career growth within the company.
Can Customer Service Representatives work remotely or is it an on-site position?
Currently, Customer Service Representatives at Connect America are primarily based on-site at the company’s headquarters near Philadelphia. Remote work options may be considered in the future, depending on business needs and individual performance.
How does Connect America support career advancement for its employees?
Connect America values internal growth and development. They offer career advancement opportunities through mentorship programs, internal job postings, and continuous learning initiatives. Employees are encouraged to pursue further education and certifications relevant to their roles within the company.