Remote Jobs StraighterLine, Inc. offers a fantastic opportunity for motivated individuals to join as Student Support Specialists. This remote role focuses on resolving student issues and assisting them in their academic pursuits, making it an ideal position for those passionate about education and customer support Remote Jobs.
StraighterLine’s Student Support Specialists work in a performance-driven environment, handling various interactions via phone, chat, email, and help desk support tickets. The role requires strong analytical skills, attention to detail, and the ability to work independently while providing high-quality customer service. With a commitment to innovation and affordability in education, StraighterLine provides a supportive and collaborative work environment, offering excellent benefits and opportunities for personal and professional growth Remote Jobs.
If you are detail-oriented, adaptable, and have a passion for helping students succeed, this is the perfect role for you. Join StraighterLine, where your contributions will make a significant impact on learners’ paths to employability and career success Remote Jobs.
StraighterLine, Inc. Job Vacancies Opportunity
| Date Posted / Updated: | June 24, 2024 |
| Category / Sector: | Private |
| Newspaper: | N/A |
| Education: | Bachelor’s degree strongly preferred |
| Vacancy Location: | Remote |
| Organization: | StraighterLine, Inc. |
| Job Industry: | Education/Customer Support |
| Job Type: | Full Time |
| Expected Last Date: | Open until filled |
Job Vacancies
- Student Support Specialist
Job Vacancies Details
| Requirements |
| Minimum 4-5 years of experience in a client-facing or customer service role |
| Bachelor’s degree strongly preferred |
| Prior online education experience preferred |
| Proficient and strong analytical skills with attention to detail |
| Empathy and passion for the student as a customer |
| Exceptionally organized and able to prioritize around shifting needs |
| Excellent written and verbal interpersonal communication skills |
| Extremely patient, an active listener with a high degree of attention to detail |
| Excellent time management, multi-tasking, and organization skills |
| Positive disposition to ensure a pleasant experience with colleagues throughout the day |
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Eligibility Criteria
| Criteria | Details |
| Experience | Minimum 4-5 years in client-facing/customer service role |
| Education | Bachelor’s degree strongly preferred |
| Skills | Analytical skills, attention to detail, communication |
| Preferred Experience | Online education |
| Personality Traits | Empathy, patience, positivity |
| Additional Requirements | Ability to work independently and manage multiple tasks |
About StraighterLine, Inc.
StraighterLine, Inc. is an innovative online educational platform that delivers high-quality, affordable college-level courses for credit, helping learners achieve their academic and professional goals. By partnering with institutions and corporate partners, StraighterLine provides flexible education options that allow students to work and learn at their own pace.
Backed by leading venture capital firms, StraighterLine is recognized for its innovative contributions to making higher education affordable and accessible. The company’s commitment to excellence and inclusivity fosters a collaborative and supportive work environment, ensuring that team members are not only helping learners but also advancing their own careers.
Contact Details
| Website URL | Online Apply |
| info@straighterline.com | |
| Address | 1 N Charles St, Baltimore, MD 21201, USA |
How to Apply (Remote Jobs)
- Visit StraighterLine’s official website.
- Navigate to the careers section.
- Find the Student Support Specialist job listing.
- Prepare your resume and cover letter.
- Fill out the online application form.
- Submit your application and await further instructions.
FAQs
What is the primary role of a Student Support Specialist at StraighterLine?
A Student Support Specialist at StraighterLine provides student-centric support, addressing various queries and issues to ensure a positive academic experience.
What qualifications are required for the Student Support Specialist role?
Candidates should have 4-5 years of client-facing or customer service experience, with a bachelor’s degree strongly preferred. Online education experience is also advantageous.
What benefits does StraighterLine offer its employees?
StraighterLine offers generous time off policies, medical, dental, and vision insurance, a 401K plan, six weeks of paid parental leave, and free courses for employees and their families.
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